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Frequently Asked Questions

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Help Center FAQ

Comprehensive frequently asked questions about AFPT.io platform and services

AFPT.io is a comprehensive digital education platform for fitness and personal training certification. We offer accredited courses, expert instruction, and industry-recognized certifications to help you advance your career in fitness and health.
Getting started is easy! Simply create an account, browse our course catalog, and enroll in the program that fits your goals. Once enrolled, you can start learning immediately through our modern digital platform.
Yes, our certifications are EuropeActive-accredited and recognized throughout Europe and internationally. Our programs meet the highest industry standards for fitness education.

Getting Started

Everything you need to know to begin your learning journey

Click the "Sign Up" button in the top right corner of any page. You can register using your email address or through social login options. Once registered, you'll receive a confirmation email to activate your account.
Yes! Many of our courses offer free preview lessons so you can get a feel for the content and teaching style before making a commitment. Look for the "Preview" button on course pages.
Most courses are designed to be accessible without special equipment. Any specific requirements will be clearly listed in the course description. Generally, you'll just need a computer or mobile device with internet access.
Once enrolled, you have lifetime access to your courses. You can learn at your own pace, revisit materials anytime, and access any future updates to the content.

Account & Profile

Managing your account, profile settings, and personal information

Go to your Profile settings and click "Change Password". You'll need to enter your current password and then your new password twice for confirmation.
Visit your Profile page where you can update your personal information, contact details, and preferences. Changes are saved automatically.
Yes, you can update your email address in your Profile settings. You'll need to verify the new email address before the change takes effect.
If you need to delete your account, please contact our support team. They will help you with the process and ensure all your data is handled according to our privacy policy.

Courses & Learning

How courses work, progress tracking, and learning features

Our courses are structured into modules with video lessons, reading materials, and interactive exercises. You progress through each module at your own pace, completing assignments and quizzes along the way.
Yes, downloadable materials like PDFs, worksheets, and study guides are available for offline use. Video content is streamed online for the best quality experience.
The platform automatically tracks your progress through each course. You can see your completion percentage, upcoming assignments, and overall learning statistics in your dashboard.
Yes, you can reset your progress and start a course over at any time. This is helpful if you want to refresh your knowledge or if you're retaking a course for certification.
Our platform is fully responsive and works great on mobile devices through your web browser. We're also working on dedicated mobile apps for an even better mobile experience.

Certification & Exams

Certification process, exam policies, and credential information

Exams are available once you complete all required course modules. You'll receive instructions on how to access the exam, including any specific requirements or time limits.
Don't worry! Most exams can be retaken. Check your specific course policy for retake options. You may need to wait a certain period or review additional materials before retaking.
Once you successfully complete all course requirements and pass any required exams, your certificate will be automatically generated and available for download in your account.
Yes, all certificates include unique verification codes that employers can use to verify your credentials. We also maintain a verification database for authenticity checks.
Renewal requirements vary by certification. Some require continuing education credits or periodic retesting. Check your specific certification requirements for renewal details.

Payment & Billing

Payment options, billing questions, and refund policies

We accept all major credit cards, PayPal, and offer installment payment plans for qualifying courses. All transactions are processed securely through our encrypted payment system.
Yes, we offer flexible payment plans for most courses. You can choose to pay in monthly installments instead of one lump sum. Payment plan options are shown during checkout.
We offer a 30-day money-back guarantee on most courses. If you're not satisfied within the first 30 days, contact our support team for a full refund. Some restrictions may apply to completed courses.
Yes, you'll receive an email receipt immediately after purchase. You can also download receipts from your account dashboard under "Purchase History".
The price you see is the price you pay. There are no hidden fees or additional charges. All applicable taxes will be clearly shown during checkout.

Technical Support

Platform technical issues, browser compatibility, and troubleshooting

Our platform works best with modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience.
First check if the volume is turned up on your device. There's also a volume control in the video player - look for the blue volume control at the bottom right of the video player between the timeline and settings gear.
This is usually due to internet connection issues. Check your internet connection and try refreshing the page. For best results, we recommend a stable broadband connection.
Try clearing your browser cache and cookies. Close other tabs and applications to free up system resources. If problems persist, try using a different browser.
Make sure you're using the correct email and password. Try resetting your password if needed. Clear your browser cache and disable any ad blockers that might interfere with login.
Yes! Our platform is fully responsive and works great on smartphones and tablets. Simply use your mobile browser to access all features.

General Questions

Other frequently asked questions about AFPT.io

You can reach our support team through the contact form on our website, email us directly, or use the live chat feature when available. We typically respond within 24 hours.
Yes, we offer special pricing for organizations, schools, and groups. Contact our sales team to discuss group enrollment options and pricing.
Absolutely! Sign up for our newsletter to receive alerts about new course releases, updates, and special offers. You can also follow us on social media for regular updates.
Yes, we take privacy and security seriously. All personal information is encrypted and stored securely. We never share your information with third parties without your consent.
While we don't provide direct job placement, many of our courses include career guidance, industry insights, and networking opportunities. Our certifications are recognized by employers worldwide.

Scientific Glute Trainer

Frequently asked questions about the Scientific Glute Trainer certification program

The Scientific Glute Trainer is AFPT's official Booty Builder certification, designed to provide comprehensive knowledge and practical skills for glute-focused training. This science-based certification program equips you with the expertise to master glute development using Booty Builder equipment and evidence-based training methods.
The Scientific Glute Trainer certification costs $199. This includes full access to all study materials, video lessons, assignments, and the multiple-choice exam. You also receive lifetime access to course updates and an official certificate upon completion.
You can register through our online portal. The registration process takes only a few minutes. Once your payment is received, you will gain instant access to the learning platform and can begin studying immediately.

Course Content & Structure

Details about what you'll learn and how the course is organized

The program consists of 5 comprehensive modules: (1) Welcome to AFPT's Booty Builder Education, (2) Anatomy of the hip musculature, (3) Exercise science for the hip extensors, (4) Exercise programming for the glutes, and (5) Videos for each Booty Builder machine and exercise. Each module builds upon the previous one to provide complete mastery of glute training.
The certification includes 3+ hours of video lessons, over 70 pages of study material, comprehensive video demonstrations for all Booty Builder exercises, and practical programming examples. You'll have access to both theoretical knowledge and hands-on application.
You'll gain a thorough understanding of hip musculature anatomy, glute biomechanics, and the science behind effective glute development. The course covers muscle fiber types, movement patterns, and how to optimize training based on anatomical principles.
Yes! Module 5 is dedicated entirely to videos demonstrating proper technique for each Booty Builder machine and exercise variation. You'll learn setup, execution, common mistakes, and how to coach clients effectively on all equipment.

Certification & Exam

Information about the exam process and certification requirements

The certification exam includes 25 multiple-choice questions covering all course modules. You must answer at least 20 questions correctly (80%) to pass and receive your official Scientific Glute Trainer certificate.
Yes, upon passing you will receive an official Scientific Glute Trainer diploma that confirms your expertise in glute-focused training using Booty Builder machines. This certification is recognized both nationally and internationally.
Yes, if you don't achieve the 80% passing score on your first attempt, you can retake the exam. We recommend reviewing the study materials and focusing on areas where you need improvement before retaking.
This specialization sets you apart as a glute training expert, helps you meet the growing demand for glute-focused training, and demonstrates your commitment to evidence-based practice. Many trainers see increased client demand after earning this certification.

Technical & Access

Platform access, technical requirements, and study tips

The entire program is delivered through our modern digital learning platform with video lectures, reading materials, and interactive elements. You can study from anywhere in the world at your own pace using any device with internet access.
Yes! You receive lifetime access to all study materials and any future updates to the course content. This ensures you always have access to the latest information and techniques in glute training.
Absolutely! The course is self-paced, allowing you to progress through the modules according to your schedule. Whether you prefer intensive study sessions or spreading learning over several weeks, you can customize your approach.
You only need a device with internet access (computer, tablet, or smartphone) and a modern web browser. The platform is optimized for all devices and includes video streaming capabilities.

Who Is This For?

Target audience and prerequisites

This program is perfect for personal trainers looking to advance their career, fitness enthusiasts wanting to specialize in glute training, and anyone seeking to meet the growing demand for glute-focused training with Booty Builder equipment.
No prior experience is required! The course starts with fundamentals and progressively builds your knowledge. However, some basic fitness or personal training background is helpful for understanding the concepts.
Yes! This certification perfectly complements AFPT's Personal Trainer certification. Many students pursue both certifications to become well-rounded fitness professionals with specialized glute training expertise.
Absolutely! The course covers programming techniques for all fitness levels, from beginners to advanced athletes. You'll learn how to assess clients and create appropriate progression strategies for various populations.

Support & Community

Getting help and connecting with other students

You have access to our exclusive student forum where you can engage with instructors and complete assignments. You can also contact our support team directly for technical or course-related questions.
Yes! You're invited to join the AFPT Family Group on Facebook where you can connect with like-minded professionals, share experiences, and receive updates on future educational opportunities.
For content-related questions, you can use the student forum or contact our support team at the provided email address. Our instructors are committed to helping you succeed in your certification journey.

Personal Trainer Online

Frequently asked questions about this course

Welcome to AFPT's Personal Trainer Online program, a flexible, EuropeActive-accredited education designed for those who want to become qualified personal trainers from anywhere in the world. Our PT Online program consists of 25 comprehensive modules covering anatomy, physiology, strength training, program design, communication, public health, flexibility training, and more.
Total tuition: EUR 1,099. This includes full access to all study materials, assignments, mentorship, and examinations. The entire program is delivered through a modern digital learning platform that includes video lectures, reading materials, quizzes, and assignments.
You can register through our online portal. The registration process takes only a few minutes. Once your payment is received, you will gain instant access to the learning platform and can begin your studies immediately.

Course Information

Details about the program structure, content, and delivery

Our PT Online program consists of 25 comprehensive modules covering anatomy, physiology, strength training, program design, communication, public health, flexibility training, and more. The curriculum is designed to provide you with all the knowledge needed to become a qualified personal trainer.
The entire program is delivered through a modern digital learning platform that includes video lectures, reading materials, quizzes, and assignments. You can study from anywhere in the world at your own pace.
Yes, our Personal Trainer Online program is EuropeActive-accredited, ensuring you receive a recognized qualification that meets European standards for fitness professionals.

Payment & Pricing

Payment options, costs, and installment plans

Students may choose between two payment options: Single payment of EUR 1,099 payable upon registration, or an Installment plan where you can split the payment into four equal monthly installments of EUR 274.75.
Students can choose to split the payment into four equal monthly installments of EUR 274.75. The first installment is due upon registration, and the remaining three installments will be automatically charged monthly thereafter.
The tuition includes full access to all study materials, assignments, mentorship, and examinations. You get complete access to our digital learning platform with video lectures, reading materials, quizzes, and assignments.

Getting Started

Registration process, access, and first steps

The registration process takes only a few minutes. You simply need to complete the online registration form and process your payment.
Once your payment is received, you will gain instant access to the learning platform and can begin your studies immediately.
Yes! This is a flexible, online program designed for those who want to become qualified personal trainers from anywhere in the world. All you need is an internet connection to access the learning platform.

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